At Dear Doctor – Naturopathy Healthcare, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services, website, and interact with us.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you:
- Book an appointment or inquire about our services
- Sign up for newsletters, updates, or other communications
- Use our website, including filling out forms or contacting us through email or phone
The information we collect may include:
- Personal Identifiable Information (PII): Name, email address, phone number, physical address
- Health Information: Medical history, current health conditions, medications, and treatment preferences when provided during consultations
- Payment Information: Credit/debit card information and billing details (collected through secure payment gateways)
- Usage Data: Information collected automatically when you interact with our website, such as IP addresses, browser type, device information, and browsing behavior
2. How We Use Your Information
We use your personal information to:
- Provide and personalize our Naturopathy healthcare services
- Schedule appointments, respond to inquiries, and manage customer support
- Improve our services and optimize user experience on our website
- Send you updates, promotions, or newsletters (you may opt out at any time)
- Process payments securely and provide transaction records
- Comply with legal obligations
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information with third parties. However, we may share your information with:
- Service Providers: We may share information with trusted third-party vendors, such as payment processors, to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, regulation, or court order.
All third-party providers we work with are contractually obligated to protect your data and use it solely for providing services on our behalf.
4. Data Security
We take the security of your personal information seriously. We implement reasonable physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction.
However, please note that no method of data transmission over the internet is 100% secure. While we strive to use commercially acceptable measures to protect your data, we cannot guarantee its absolute security.
5. Your Rights
You have the right to:
- Access your personal data and request copies of the information we hold about you
- Update or correct inaccuracies in your personal data
- Request deletion of your personal data, subject to legal obligations that may require us to retain certain information
- Opt-out of marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us
6. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of certain features on our website.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies when visiting third-party sites.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically. The “Effective Date” at the top of this page indicates when the latest revisions were made.
Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
Email: contact@drdhaarini.in
Phone: +91 63855 13829, +91 97889 44645
Address: Nsp Nagar, Naranapuram, Palladam
This Privacy Policy is designed to outline how Dear Doctor handles personal information and provides transparency for users.
